Privacy policy
PRIVACY POLICY
Last updated: 19 September 2026
Wright Print respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share personal information when you visit wrightprint.co.uk, place an order, upload artwork or otherwise communicate with us.
For data protection purposes, ATEC Print Ltd, trading as Wright Print, is the data controller unless otherwise stated.
ATEC Print Ltd trading as Wright Print
6β8 Buckley Road Industrial Estate
Rochdale
OL12 9EF
Company number: 06875789
Email: sales@wrightprint.co.uk
INFORMATION WE COLLECT
Depending on how you use Wright Print, we may collect information including:
β’ Your name, company name, billing and delivery addresses, telephone number and email address.
β’ Information relating to orders, payments, transactions, refunds and deliveries.
β’ Account information if you create a customer account.
β’ Communications you send to us.
β’ Artwork, images, logos, documents and other files you provide for printing or design.
β’ Technical information such as your IP address, browser, device and how you interact with our website.
β’ Marketing preferences and information about how you interact with marketing communications.
Payment information may be processed directly by Shopify or other payment providers. Wright Print does not necessarily receive or store your complete payment-card details.
ARTWORK AND UPLOADED FILES
As a printing company, we may receive artwork and other files from customers as part of fulfilling an order.
These files may contain names, photographs, addresses, contact details or other personal information.
We process uploaded artwork primarily for the purposes of checking, producing, managing and fulfilling your print order.
If you provide us with personal information relating to another person within your artwork or order, you are responsible for ensuring that you have an appropriate lawful basis or permission to provide that information to us.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
β’ Process and fulfil orders.
β’ Check artwork and prepare files for production.
β’ Produce printed products.
β’ Take and administer payments.
β’ Arrange delivery or collection.
β’ Communicate about orders, artwork, proofs and approvals.
β’ Provide customer support.
β’ Handle complaints, refunds and reprints.
β’ Maintain business and accounting records.
β’ Prevent fraud and protect our website and business.
β’ Improve our products, services and website.
β’ Send marketing where permitted.
β’ Comply with legal and regulatory obligations.
OUR LAWFUL BASES
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely upon:
Contract β where processing is necessary to take an order and provide the products or services you have requested.
Legal obligation β where we need to retain or process information to comply with tax, accounting or other legal requirements.
Legitimate interests β where processing is reasonably necessary to operate, secure and improve Wright Print, provided those interests are not overridden by your rights.
Consent β where we specifically ask for your consent, including for certain marketing or cookie activities where required.
SHOPIFY AND OTHER SERVICE PROVIDERS
Our online store is hosted by Shopify.
We may use third-party companies to provide services including:
β’ Website hosting and ecommerce services.
β’ Payment processing.
β’ Artwork and file-upload facilities.
β’ Email and customer communications.
β’ Delivery and courier services.
β’ Analytics.
β’ Advertising and marketing.
β’ IT, cloud storage and security.
These organisations may process personal information where necessary to provide their services.
Some providers may process information outside the United Kingdom. Where required, appropriate safeguards will be used for international transfers of personal information.
COOKIES AND ANALYTICS
Wright Print uses cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and, where applicable, measure or personalise advertising.
Some cookies are necessary for the website to function. Other cookies, including certain analytics and advertising cookies, may require your consent.
You can manage available cookie choices using the consent controls provided on our website and may also control cookies through your browser.
MARKETING
Where permitted, we may use your contact details to send information about Wright Print products, services, offers or promotions.
You can unsubscribe from marketing emails using the unsubscribe link included within those communications or by contacting us.
Opting out of marketing does not prevent us from sending communications necessary to administer an order or customer relationship.
SHARING INFORMATION
We do not sell customer personal information in the ordinary meaning of selling customer databases.
We may share information where reasonably necessary with organisations such as Shopify, payment providers, couriers, IT providers and other suppliers involved in operating our business or fulfilling an order.
We may also disclose information where required by law, to protect our legal rights or in connection with a sale or restructuring of the business.
HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting and regulatory requirements.
Different information may therefore be retained for different periods.
Order and transaction records may need to be retained for a number of years for accounting and legal purposes.
Artwork and production files may be retained for a reasonable period to assist with order queries, complaints or repeat orders.
Customers should not rely upon Wright Print as their permanent artwork storage or backup service.
SECURITY
We take reasonable organisational and technical measures to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
YOUR DATA PROTECTION RIGHTS
Depending on the circumstances, UK data protection law may give you rights including the right to:
β’ Request access to your personal information.
β’ Request correction of inaccurate information.
β’ Request deletion of information in certain circumstances.
β’ Request restriction of processing.
β’ Object to certain processing.
β’ Receive certain information in a portable format.
β’ Withdraw consent where processing is based upon consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise a data protection right, contact sales@wrightprint.co.uk. We may need to verify your identity before responding.
COMPLAINTS
If you have concerns about how Wright Print handles your personal information, please contact us first so that we can investigate.
You also have the right to complain to the UK's independent data protection regulator, the Information Commissioner's Office (ICO).
ICO website: ico.org.uk
CHILDREN'S INFORMATION
Our services are not specifically directed at children and we do not knowingly seek to collect children's personal information through the website.
THIRD-PARTY WEBSITES
Our website may contain links to websites operated by third parties.
Their handling of personal information is governed by their own privacy policies, and Wright Print is not responsible for those third-party privacy practices.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy where our business practices, services or legal requirements change.
The latest version will be published on our website and the βLast updatedβ date amended accordingly.
CONTACT US
For questions about this Privacy Policy or the personal information we hold, contact:
ATEC Print Ltd trading as Wright Print
6β8 Buckley Road Industrial Estate
Rochdale
OL12 9EF
Company number: 06875789
Email: sales@wrightprint.co.uk